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At a moment when year-end financial scrutiny and tax preparations are critical, Bench’s clients are now facing an unexpected hurdle. The acquisition by Employer.com has brought more questions than answers, especially regarding whether they can uphold the specialized bookkeeping and accounting services that Bench clients relied on.
In this context, it is imperative to explore dependable alternatives that can ensure continuity and security in financial management. Twenty20 Financial emerges as a strong contender, offering robust outsourced bookkeeping services and outsourced accounting services tailored to meet the specific needs of businesses in transition. Let’s delve deeper into the situation and how Twenty20 Financial can be the solution you need.
Bench Accounting, despite being a well-established entity with a strong client base and significant funding, faced internal challenges that led to a decline in service quality. Reports of forced yearly subscriptions, unresponsive support, and inaccuracies in financial reporting have been rampant in the months leading up to the shutdown. Moreover, the sudden change in leadership with the departure of CEO Ian Crosby highlighted potential instability within the company.
The acquisition by Employer.com, primarily a payroll service provider, does not inherently address the intricacies involved in bookkeeping and accounting services. This mismatch in core competencies raises concerns about the level of service that former Bench clients can expect going forward. Employer.com’s primary expertise lies in payroll and workforce management, which, while crucial, are quite distinct from the comprehensive bookkeeping and accounting services that businesses require.
The core concerns for Bench clients revolve around continuity, reliability, and expertise. Here are some specific areas causing anxiety:
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